Common queries answered
Frequently asked Questions
We normally produce and ship within 15 business days.
Our Standard shipping/transit times apply (15-20 days for domestic and 20-35 days for international).
Normally, the tracking information will only update as soon as it reaches the next destination and is scanned by the system. Please allow 3-5 days for the carrier to scan your package into their system. Besides, please send your query to us at [email protected] to get the tracking updates.