Effective date: August 4, 2025

Welcome to 999Custom.com! These Terms of Service govern your use of our website and services. By accessing or using our site, you agree to be bound by the terms below.

1. Acceptance of Terms

By visiting our website or placing an order, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

2. Use of Our Website

You agree not to misuse our services or website. Any unauthorized use including scraping, automated access, or fraudulent activity is strictly prohibited and may lead to termination of your access.

3. Product Information

All products are made-to-order and mockups are for illustrative purposes only. While we do our best to ensure product accuracy, colors and layouts may slightly differ due to screen display or production tolerances.

4. Pricing and Payment

All prices are in USD.
Accepted payment methods include major credit cards and PayPal.
Payment must be completed before your order is processed.

5. Intellectual Property

All content, images, mockups, and designs are owned by 999Custom or licensed to us. You may not copy, reuse, distribute, or reproduce any content without prior written permission.

6. Order Cancellation and Modification

Orders can be modified or canceled within 1 hour of placement. After that, production may already be in progress and changes may not be possible.

7. Shipping and Delivery

Please refer to our Shipping Policy for full details. Orders are typically processed within 2–5 business days. Delivery times vary based on destination and shipping method.

8. Refunds and Returns

Our policy allows refunds or replacements only in the case of:

Manufacturing defects
Wrong items sent
Damaged or misprinted products

You must contact us within 7 days of receiving your order. For full terms, visit our Refund Policy.

9. Limitation of Liability

999Custom is not responsible for indirect or consequential damages. Our total liability is limited to the amount paid for the product in dispute.

10. Third-Party Services

We may use third-party providers (e.g., for payments or shipping). Their respective terms apply where applicable.

11. Updates to Terms

We may update these Terms of Service periodically. All changes will be reflected on this page with the new effective date. Continued use of the website implies your acceptance of any updated terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, USA.

13. Contact Us

For questions regarding these terms, please contact us:

Email: [email protected]
Address: 1528 E Young St, Wilmington, CA 90744, United States
Hours: Monday – Friday, 9:00 AM – 6:00 PM PST

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